At a glance: Every charge SeeVee makes lives in our billing provider’s portal—open it from Settings → Subscription. The portal lists each invoice with date, amount, status (paid, open, refunded), and a PDF you can download for your records. The portal is also where you’ll update billing email, VAT/tax IDs, and billing address.

Click Manage billing on the Subscription page in SeeVee Settings. The provider portal opens in a new tab and signs you in automatically using your SeeVee session.

The Invoices section lists all charges in reverse-chronological order. Each row has:

Each invoice shows the subscription line—the plan and the period it covers—plus any prorations applied (e.g. when you switch interval or tier mid-period). Tax is broken out separately if your billing address is in a region we collect tax for.

By default invoices are sent to the email on your SeeVee account. To change the address (e.g. to send to an accounts inbox), open Billing details in the portal and update the billing email. The same screen carries the VAT / tax ID and billing address fields.

If a charge fails, the invoice stays in open status. The portal usually retries automatically over a few days; you can also click Pay on the invoice to retry immediately, with a new card if needed. We pause Auto‑Apply requests while a charge is open—reveal continues to work against existing rollover balance.

If you need a refund (for example after a duplicate charge or an accidental upgrade), email [email protected]. We can issue the refund through the same provider; once issued, the invoice status changes to refunded in the portal within a few minutes.

See also: Plans and what each includes, Update payment method or cancel, What happens when Auto‑Apply credits run out, Account security, extension, and your data.