At a glance: From a job, open Start Outreach, pick someone to email, choose one of your active sequences, and go. Then open Tasks—your first step (like reviewing a draft) usually shows up there, sometimes within a minute or two.
What you need first
At least one turned-on outreach plan (under Outreach → Outreach Plans).
A contact who has an email address, or someone you can unlock to reveal their email.
Your email connected in Settings (for when you’re ready to send).
Step by step
Open the job you care about and start Start Outreach.
Pick who to contact.
If you already see their email, select them.
If you see a lock, tap to reveal their details. If there’s still no email, you can’t start a sequence with that person—try someone else.
If someone is grayed out with “no email on file,” we don’t have an address for them yet.
Pick a sequence. You’ll only see plans that are active. You’ll see a preview of the steps (emails, waits, LinkedIn, etc.).
Tap to start. You should see confirmation that they’re on the sequence for that job.
Open Tasks and handle the first item when it appears.
If something’s blocked
You see… | What it usually means | What to try |
No one to pick | No emails available yet. | Reveal contacts on the job or add a different contact. |
Reveal doesn’t work | We couldn’t load that contact’s details. | Try again later or pick someone else. |
“No email found” | We don’t have an address for that person. | Choose another contact. |
“No active plans” | Every plan is turned off, or you haven’t created one. | Go to Outreach → Outreach Plans and create or turn on a plan. |
An error when you start | Something went wrong on our side or the plan changed. | Try again. If it keeps happening, contact support with the exact message. |
Related articles
How follow-up emails work, Review emails before they go out, See where a follow-up sequence stands.